Tribit App Privacy Policy

Last updated date:03/14/2023

The Tribit Privacy Policy (hereinafter referred to as "the Policy") only applies to the Tribit products or services of Shenzhen Thousandshores Technology Co., Ltd. (hereinafter referred as "the company" or "us"). The policy describes how we collect, store, use, disclose and deal with your personal information, and describes your rights and choices during your use of Tribit services.

If you reject us in terms of collecting, storing, using, disclosing or dealing with your information through the ways described in the following policy, you will be unable to use the Tribit services.

The policy will help you understand the following matters and information:


Collection and use of your personal user information

We will collect and use your information when using the Tribit products or services.

We will only collect and use your user information for the business functions described in the "Tribit App Terms of Use", and policy in order to provide you with products or services.

When using our services, please allow us to collect information that you proactively provide or the necessary information for the purpose of providing you services, which includes:


1.Information that you proactively provide when using our services.


a)The information you fill in when you registering your account.

For example, your nickname, email address, location, password or other information you fill in clearly helping us identify you, or helps us provide or improve our services when you register for the Tribit App.

b)The information you upload when using the services.

For example, the uploaded profile photo or shared photo when you using the Tribit App.

c)The information you submit through customer service or when participating in activities organized by us.


2.Information we obtain when you use the services.

a)Service log information

For example, the information you searched for and viewed, service failure information, referring URLs, and other information when using our services.

b)Equipment information

For example device model, cellphone model, operating system version, unique device identifier, battery, signal strength and so forth. Those information will help us analysis reason when you are having trouble using device in Tribit.

c)Application information

For example, the App version. To ensure a safe operating environment or provide necessary services, we will collect your application information and other software you use.

d)IP address

e)Location information

When you use location-related services, we may record the location information of your device, location information is needed to device search and connection.

(1)When you use the services, we may obtain your geographic location information through IP address, GPS, Wi-Fi or base station.

(2)The information provided by you or other users may include your geographic location information when using the services, including location information which may be included in your provided account information, and additionally geotag information included in the photos shared by you or others.

f)Phone system permissions

   For example, read phone status, identity. Those information is needed to keep device connect to your phone.

   Or access camera, photos, media and files. Those information is needed when you modify profile photo or feedback pictures or videos.


3.Other relevant information

In order to help you better use our products or services, we will collect relevant information.

a)The information shared by other users contains your information

For example, photos or shared videos posted by other users may contain your information.

b)Information obtained from third-party partners

We may obtain information generated or shared when you use third-party services (including Facebook, Apple, Google plus, Google Assistant, Amazon Alexa, Umeng, etc.). For example, when you use the Tribit App to sign in to a third-party service, we will obtain your login name and time for the third-party service facilitating your relevant authorization management. Please read the terms of use or privacy policy of the third-party service carefully.

The above information you provide means this will authorize us to use the information provided, during the use of Tribit services. When you stop using these services, we will stop using and delete the above information.

We guarantee that the collected user information will be de-identified or anonymized in accordance with the law. For information that cannot be used to identify a person alone or in combination with other information, this does not belong to personal information legally. If we combine non-personal information with other information to identify your personal identity, or when we combine it with your personal information, we will keep this information as your personal information, and deal with and protect it in accordance with the privacy policy during combination of use.

In order to better operate and improve our technologies and services, or due to changes in business strategies, we will notify you within a reasonable period of time after obtaining user information or before processing user information. We will also obtain your consent if the collection, use and processing of user information required by the Tribit products or services exceeds the above-mentioned scope, or if the information collected for specific purpose is used for other unspecified purposes recorded in the policy by us.


Cookies and similar technologies

1)Cookie

To ensure the normal and regular operation of the application, we will store small data files named Cookies on your cell phone. Cookies usually contain identifiers, site names, and some numbers and characters. Tribit can store your visit data in Cookie.

We will not use cookies for any purpose other than those stated in the Tribit Terms of Use and the policy. You can manage or delete cookies as you prefer. You can clear all cookies saved on your cell phone.


Share, transfer, and publicly disclose your user information

1)Sharing

We will not share your user information with any other companies, organizations and individuals, except in the following cases:

a)Sharing with explicit consent: After obtaining your explicit consent, we will share your user information with other parties.

b) We may share your user information externally in accordance with laws and regulations, or mandatory requirements of government authorities.

c)Sharing with our affiliated companies: Your user information may be shared with our affiliates. We will only share necessary user information and the action bounded by the purpose stated in the policy. If the affiliated company wants to change the purpose of processing user information, it will ask for your authorization and consent again.

d)Sharing with authorized partners: For achieving the purpose stated in the policy only, some of our services will be provided by authorized partners. We may share some of your user information with our partners in order to provide improved customer service and user experience. We will share your user information only for legal, legitimate, necessary, specific and clear purposes, and will only share required user information to provide our services. To better operate and improve technology and services, please agree that we and our authorized partners can use the collected information for other services and purposes under the premise of complying with relevant laws and regulations.

The specific authorized partners are listed below and a link to the third party's privacy policy is additionally provided. We recommend that you read the third party's privacy policy:

1.Advertising and media: We may share the collected information with advertising, media and other authorized partners to optimize advertising, improve marketing effects, and other commercial purposes.

2.According to the different types of integrated SDK, different information needs to be collected respectively.

For companies, organizations and individuals with whom we share user information, we will sign strict confidentiality agreements with them, and require them to handle user information in accordance with our instructions, this privacy policy and any other relevant confidentiality and security measures.

The following is the SDK in use and the corresponding privacy policy:

facebook-login SDK(Allow user to log in Tribit by Facebook account conveniently):

https://www.facebook.com/about/privacy

play-services-auth SDK(Allow user to log in Tribit by Google account conveniently):

https://policies.google.com/privacy

The Umeng SDK collects the device serial number IMEI/MAC/Android ID/IP address/SIM card IMSI information to analyze the problem and adjust the product strategy:

https://www.umeng.com/page/policy

Bugly SDK(Used to analyze the cause of APP crash):

https://privacy.qq.com/document/preview/fc748b3d96224fdb825ea79e132c1a56

Qiniu SDK(Used to store user avatars and device related images):

https://www.qiniu.com/en/privacy-right

2)Transfer

We will not transfer your user information to any company, organization and individual, except in the following cases:

a)Transfer with explicit consent: After obtaining your explicit consent, we will transfer your user information to other parties.

b)Regarding mergers, acquisitions or bankruptcy liquidation, we will ask the new company or organization, holding your user information to continue to be bound by the privacy policy, if it involves the transfer of user information, otherwise we will require the company or organization to regain authorization and consent from you.

3)Public disclosure

We will only publicly disclose your user information under the following circumstances:

a)After obtaining your explicit consent.

b)Disclosure based on the law: We may publicly disclose your user information in the case of laws, legal procedures, litigation or mandatory requirements of government authorities.

4)Exceptions for prior authorization and consent when sharing, transferring, and publicly disclosing information.

Please understand that, we do not require your authorization and consent to share, transfer, and publicly disclose your user information in accordance with laws, regulations and relevant national standards in the following situations:

a)Directly related to national security and national defense security.

b)Directly related to public safety, public health, and major public interests.

c)Directly related to criminal investigation, prosecution, trial, and execution of judgments.

d)In order to protect your life or lives of other individuals, property and other major legal rights and interests, but is difficult to obtain the consent of the person.

e)Collected is disclosed to the public by yourself.

f)Collected from legally, publicly disclosed information, such as legal news reports, government information disclosure and other channels.


Protecting your user information

1)We have used industry-standard security protection measures to protect your user information to prevent unauthorized access, public disclosure, use, modification, damage or loss of data. We will take all reasonable and feasible measures to protect your user information. For example, the data exchange between your application and the "services" is protected by SSL encryption; we provide https secure browsing, for you; we will use encryption technology to ensure the confidentiality of data; we will use trusted protection mechanisms to prevent data being maliciously attacked; we will deploy an access control mechanism to ensure that only authorized personnel can access user information; and we will organize security and privacy protection training courses to strengthen employees' awareness of the importance of protecting user information.

2)We will take all reasonable and feasible measures to ensure that irrelevant user information won't be collected. We will only keep your user information for the period required to achieve the purpose stated in the policy, unless it is necessary to extend the retention period or is permitted by law.

3)The Internet is not a guaranteed safe environment, and email, instant messaging, and communication with other users are not encrypted. Hence, we strongly recommend to not send user information through such methods.

4)We will regularly update and disclose the relevant report on security risks, user information security impact assessment, and so forth.

5)The Internet is not 100% secure. We will try our best to ensure the security of any information you send to us. Even if we make significantly efforts and take all reasonable and necessary measures, we still may not be able to prevent your user information from being illegally accessed, stolen, tampered with or destroyed, resulting in damage to your legal rights. Please understand the above risks should be born voluntarily by yourself.

6)If security incidents of user information unfortunately occur, we will promptly inform you of the basic situation and possible impact of the security incident, the disposal measures we have implemented or will implement, and the suggestions of independent prevention and risk reduction, and remedial measures etc. in accordance with national laws and regulations. We will promptly inform you regarding the incident by email, letter, telephone, push notification, or other methods. If it is difficult to inform the user information subject one by one, we will take a reasonable and effective way to issue an announcement. At the same time, we will also proactively report the handling of user information security incidents in accordance with the requirements of regulatory authorities.


Your rights and how to access, correct and manage your personal information

In accordance with relevant laws, regulations, and standards in the United States and Europe, as well as common practices in other countries and regions, we ensure that you exercise the following rights for your user information:

1)Access your user information

You have the right to access your user information apart from the exceptions provided by laws and regulations. If you want to exercise your data access rights, please access your information through the Tribit App.

If you cannot access the user information through the Tribit App, you can send an email to feedback@tribit.com at any time. We will respond to your request within 30 days.


For other user information generated during your use of our products and services, we will provide you with it as long as it costs not too much. If you want to exercise data access rights, please send an email to feedback@tribit.com

2)Correct your user information

When you find that your user information is processed incorrectly, you have the right to ask for corrections by applying for correction on the “Access to your user information”. If you are unable to correct the user information through the Tribit App, please send an email to feedback@tribit.com at any time. We will respond to your request within 30 days.

3)Delete your user information

You can request us to delete user information in the following situations:

a) If our processing of user information violates laws and regulations.

b) If we collect and use your user information without your consent.

c) If our processing of user information violates the agreement with you;

d) If you won't use our products or services any more, or you cancel your account.

e) If we won't provide you with products or services any more.


We will evaluate your deletion request, and will process it in corresponding steps if it meets the relevant regulations. When you come with a deletion request, we may require you to verify your identity to protect the security of your account. After your information is deleted from our services, we may not immediately delete the corresponding information from the backup system and will store your information safely until the backup can be cleared or anonymized under applicable laws and security technologies.

4)Change the scope of your authorization and consent

Each business function can be accomplished with some basic user information (view "Part One" of this policy). For the collection and use of user information, you can give or withdraw your authorization at any time. You can unbind the relationship through the Safe Account in the Tribit App.

After you withdraw your consent, we won't process the corresponding user information any longer. At the same time, please note that your withdrawal of authorization and consent may bring some results, for example, we may not be able to continue to provide you with corresponding services or specific functions. However, your decision to withdraw consent won't affect the previous user information processing based on your authorization.

5)The user principal cancels the account

You can cancel the previously registered account at any time by sending an email to  feedback@tribit.com, and we will reply to you with an account cancellation agreement within a 30 day period. Then you can complete the cancellation after you confirm it.


After canceling your account, we will stop providing you with products or services, and delete or anonymize your information according to your request, except the parts regulated by laws and regulations. Because cancellation may also enable you to lose access to the data in your account, please guarantee special caution to do this. After you agree to cancel your account, we may still retain information to enable us to perform legal obligations, or exercise, defend or establish our rights when necessary.

6)Constrain the automatic decision-making of the information system

For some business functions, we may make decisions only based on non-manual automatic decision-making mechanisms including information systems and algorithms. If these decisions significantly affect your legal rights, you have the right to ask for an explanation and we will also provide appropriate remedies.

7)Respond to your above requests

To ensure safety, you may need to provide a written request or use other ways to prove your identity. We may ask you to verify your identity before processing your request.

We will reply to you within 30 days. In principle, we will not charge a fee for your reasonable request. However, for repeated requests that exceed reasonable limits, we will charge a certain cost according to the situation. We may reject requests unreasonably repeated, require excessive technical means (for example, it needs to develop a new system or fundamentally change existing practices), bring risks to the legitimate rights and interests of others, or are very unrealistic. Please also understand that we may not be able to respond to some of your requests including following situations due to security considerations, requirements of relevant laws and regulations, or technical restrictions:

a)Related to the performance of the obligations stipulated by laws and regulations by the user information controller.

b)Directly related to national security and national defense security.

c)Directly related to public safety, public health, and major public interests.

d)Directly related to criminal investigation, prosecution, trial, and execution of judgments.

e)The user information controller has sufficient evidence to show that the user principal has subjective malice or abuse of rights.

f)In order to protect your or other individuals' life, property and other major legal rights and interests, but it is difficult to obtain the consent of the person.

g)Respond to the request of the user principal but cause serious damage to the legal rights and interests of the user principal, other individuals or organizations.

h)Regarding trade secrets.


Process children's personal information

We attach great importance to the protection of children's personal information, with our products, software, websites and services are mainly provided for adults. Without the consent of their parents or supervisors, children should not create their own user accounts. Although local laws and customs define children differently, we treat anyone under the age of 14 as a child.

In the case of collecting children user information with the consent of their parent or supervisors, we will only store, use or publicly disclose their information when permitted by law, the parents or supervisors' explicit consent, or necessary to protect the children, otherwise we will try to delete the related data as soon as possible.

In view of the limitations of existing technology and business models, it is difficult for us to proactively identify children's personal information. If you find that we have collected children's personal information unconsciously or without the prior consent of a verifiable supervisor, please contact us immediately, and will also try to delete it immediately. If we find the above and mentioned situation occurs, we will delete it as quickly as possible, unless the law states otherwise.


User information storage and global transfer of information

In principle, the user information when you use the Tribit App will be collected by us and stored on the Amazon cloud in the United States, and processed by our affiliates and service providers in other regions they locate. We will only retain your user information for the period required for the purpose and use described in the policy and the minimum period stipulated by laws and regulations. After the above retention period is exceeded, we will delete or anonymize your user information according to the requirements of applicable laws and regulations. For the special regulations stipulated by laws and regulations, or for public interest, scientific and historical research etc., or your consent of authorization, we may retain relevant data for a longer period of time.

Since we provide products or services through resources and servers all over the world, that means that your user information may be transferred to the overseas jurisdiction of the country/region where you use the products or services, or may be visited from these jurisdictions after obtaining your authorization. Please note that laws vary from jurisdiction to jurisdiction, so the privacy laws of the regions where your information is transferred, stored, used, or processed may be different from the privacy laws of your region. We will ask for your consent to the cross-border transfer of user information, or implement security measures such as data de-identification before cross-border data transfer.


Update

The privacy policy may change. Without your explicit consent, we will not reduce your rights in accordance with this policy. When we update, we will revise the "last updated date" listed at the top of the policy and post all changes made to the policy.

For major changes, we will also provide more noticeable notifications. The major changes referred to in the policy include but are not limited to:

a)Our service model may have major changes, like the purpose of processed user information, the type of processed user information, and the way the user information is used, etc.

b)Significant changes have taken place in our ownership structure and organizational structure, such as changes of ownership caused by business adjustments, bankruptcy mergers, etc.

Our service model may have major changes, like the purpose of processed user information, the type of processed user information, and the way the user information is used, etc.

c)The main objects of user information sharing, transfer or public disclosure have changed.

d)Your rights to participate in user information processing and its execution way have been greatly changed.

e)The user information security impact assessment report indicates a high risk.

f)We will also save the old version of the policy for your review.


Contact us

If you have any questions, comments or suggestions about the policy, please contact us using the following methods:

Email:feedback@tribit.com

Under normal circumstances, we will reply to you within a 30 day period.